Contact Us/Frequently Asked Questions
If you are a viewer in the Chicago area, go to www.WGNTV.com
Q: What is the e-mail address for WGN America?
A: If the answer to your question does not appear on this page, e-mail us at
Please include your city, state and zip code.
Q: In addition to email, how can I contact WGN America?
2501 West Bradley Place
Chicago, Illinois 60618-4718
Q: My cable provider doesn't offer WGN America. What should I do?
A: If you're outside the Chicago area, please contact your cable provider and ask them to add WGN America to their channel lineup. WGN America is also available on...
1) DIRECTV Channel 307 (Phone 800-DIRECTV)
2) DISH Network Channel 239 (Phone 888-825-2557)
3) Verizon FiOS (Phone 888-591-6075)
Q: My cable provider doesn't offer WGN America in HD. What should I do?
A: If you're outside the Chicago area, please contact your cable provider and ask them to add WGN America in HD. WGN America is also available in HD on...
1) DIRECTV HD Channel 307 (Phone 800-DIRECTV)
2) DISH Network HD Channel 239 (Phone 888-825-2557)
3) Verizon FiOS Channel 568 (Phone 888-591-6075)
Q: Where is "WGN News at Nine" on WGN America?
As a result of the programming changes we have made to serve the interests of our national audience, "WGN News at Nine" is no longer seen on WGN America, but continues to air on WGN-TV in Chicago and nationally at WGNtv.com/Live, where all WGN Chicago newscasts are streamed live. WGN America also continues to offer WGN newscasts through "WGN Morning News" and "WGN Midday News" programming.
Q: Where can I find information about the Illinois Lottery, Mega Millions and Powerball?
Information about the Illinois Lottery can be obtained by clicking on:
IllinoisLottery.com or WGNTV.com/Lottery
Q: How can I contact the Chicago Bulls?
A: Contact the Bulls at:
1901 West Madison Street
Chicago, IL 60612-2459
Q: How can I contact the Chicago Cubs?
A: Contact the Cubs at:
1060 West Addison Street
Chicago, IL 60613-4397
Q: How can I contact the Chicago White Sox?
A: Contact the White Sox at:
U.S. Cellular Field
333 West 35th Street
Chicago, IL 60616-3696
Q: How can I contact Major League Baseball?
A: You can contact MLB at:
Major League Baseball
245 Park Ave., 31st Fl.
New York, NY 10167
Q: How can I contact the National Basketball Association:
A: The NBA's phone number is (212) 407-8000.
Q: Why aren't more Chicago Cubs and White Sox baseball games carried on WGN America?
A: Each team has long-term agreements with specific channels to carry a specific amount of games and telecast schedules are negotiated during preseason. Most of the telecasts we don't carry are available on the "MLB Extra Innings" package on digital cable, DIRECTV, Verizon FiOS, and online at www.MLB.tv
Additional WGN-produced telecasts are also available on...
WHO 13.3 (Antenna TV) Des Moines – Ames
WCIX 49.1 (MyNetworkTV) Springfield – Decatur – Champaign
KCRG 9.2 Cedar Rapids – Waterloo – Iowa City – Dubuque
WMYS 69.1 (MyNetworkTV) South Bend – Elkhart
WQAD 8.3 (MyNetworkTV) Davenport – Moline – Rock Island
WANE 15.2 (Antenna TV) Fort Wayne
WAOE 59.1 (MyNetworkTV) Peoria – Bloomington
WTVO 17.2 (MyNetworkTV) Rockford
Q: Why aren't more Chicago Bulls basketball games carried nationally on WGN America?
A: Starting in 2015, Chicago Bulls games will no longer be seen on WGN America. Additional games are available on the "NBA League Pass" package on digital cable, satellite, telco and online at NBA.com/LeaguePass
Additional WGN-produced Chicago Bulls game telecasts are also available on...
WCIX 49.1 (MyNetworkTV) Springfield - Decatur - Champaign
KGCW 26.1 (The CW) or KLJB 18.1 (Fox) Davenport - Moline - Rock Island
WAOE 59.1 (MyNetworkTV) Peoria - Bloomington
WTVO 17.2 (MyNetworkTV) Rockford
Q: What do the TV Parental Guideline ratings mean?
A: Click on http://www.TheTVBoss.org
Q: How can I inquire about employment opportunities at WGN America?
A: For WGN America job opportunities please click here.