We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.
Written Closed-Captioning Complaints Should Be Directed to the Following:
Carmen Diaz Finch
WGN America Cable Network
2501 West Bradley Place
Chicago, IL 60618-4718
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem quicker without the need for a formal complaint. In any event, we will respond to your complaint within 30 days. FCC Closed Captioning Requirements PDF